Tuesday, March 30, 2010

Cheap Hoover U5140-900 Tempo Widepath Bagged Upright Vacuum


I can't believe I bought this vacuum based on reviews here on Amazon and feel so disappointed with this vacuum cleaner which only breaks belts.
After using 3 times and it braking 4 belts, I would say it is defective but because the 30 day time limit is up with Amazon, they will do nothing! I called the Hoover HELP line..HA! After waiting 15 minutes listening to how a am a valued customer and please stay on the line, a consumer specialist came on the line. She told me I'd have to take it 60 miles to my local service warehouse to be repaired. She said it sounded like it has a defective rollerbar which is breaking the belt.

Now if this were my local Costco, there would be NO PROBLEM but I have no intentions of driving 60 miles to drop this off, nor make another trip to pick it up, nor am I going to pay postage to send it for repair.
Let this be a lesson to anyone purchasing large items from Amazon that may need repair.
Buy local or at your local Costco so you'll be assured of a return on an over 30 day purchase.
I have today purchased another vacuum cleaner at Costco and will throw out this useless HOOVER TEMPO WIND TUNNEL that came so highly recommended by AMAZON CUSTOMERS.

I'm really disappointed in HOOVER's Customer Service and with their Consumer Relations. As far as I can see it is also a big ZERO!
I will NEVER buy an appliance from Amazon again. It's not worth the hassle to save a few dollars and have NO SERVICE AVAILABLE to repair to replace a defective vacuum cleaner or to have to spend gasoline and 3 hours to maybe get service.Get more detail about Hoover U5140-900 Tempo Widepath Bagged Upright Vacuum.

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