Tuesday, December 15, 2009
Buying Hoover U5140-900 Tempo Widepath Bagged Upright Vacuum

i did not want to spend a lot on a new vacuum. after reading the many reviews listed here on amazon, i decided to purchase this vacuum. could i get a decent vacuum for only $70? it sounded possible. unfortunately, within weeks of owning it, it stopped functioning properly. after checking everything i could think of, the bag, the belt, checking for clogs (and missing the 30 window for returns at amazon) i called hoover directly. they recommended that i take it to an authorized servicer, and gave me telephone numbers of the ones nearest to where i live. the closest listings they could give me were in the bronx and queens, which are not particularly easy to get to for a mom with very young children and limited car access living in manhattan like myself. none the less, i did call the three numbers given to me. after getting no answer with the first two numbers, i was able to reach someone at the third listing. they were very helpful, but they were in no way convenient. i decided to take the vacuum to my local do-it-all hardware store, where they confirmed the motor had gone. i then called hoover again and explained what was wrong with the vacuum. i explained it would likely cost me as much in time and travel to get to the hoover servicer to fix/replace vacuum as it cost me to buy it, and could they please let me mail it to them directly for exchange/service/refund. they refused. i will be putting the vacuum in the trash when i am finished writing this and will not be buying anything from hoover again. indeed, you get what you pay for.... Get more detail about Hoover U5140-900 Tempo Widepath Bagged Upright Vacuum.
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